Frequently Asked Questions (FAQ)

A. Updated Exchange Rates

How often are exchange rates updated?

The provider of exchange rate information provides updated rates about once an hour. However, the app must have an Internet connection in order to retrieve this information.

B. Reverse Conversion

How do I convert from my Home currency to my Destination currency?

First, tap on the amount shown in your Home currency, which is the amount shown on the bottom line on the main screen.

Then enter your desired amount in your Home currency. The amount shown on the top line (in the Destination's currency) will update automatically.

C. Tip Calculation

How can I calculate a Tip?

First, enter the amount of the bill on the top line (Destination currency).

Second, tap the percentage value on the second line and enter the desired tip percentage.

Third, if the words Discount and Tip are flashing to the left of the percentage value, tap the word Tip to select that option. If the word Discount is currently selected, first tap on that word to show both options.

D. Discount Calculation

How can I calculate a Discount?

First, enter the amount of the bill on the top line (Destination currency).

Second, tap the percentage value on the second line and enter the desired discount percentage.

Third, if the words Discount and Tip are flashing to the left of the percentage value, tap the word Discount to select that option. If the word Tip is currently selected, first tap on that word to show both options.

E. Favorite Countries For Quick Access

Tap the Edit Favorites button at the bottom of the countries list to add, remove or change the order of your Favorite countries displayed at the top of the list.

You can add five countries to your Favorites for free. Unlock All Features to add an unlimited number of Favorites.

The Favorites section of the countries list also displays each country's currency exchange rate.

Note that the exchange rates displayed in the Favorites section of the countries list are always the most recent available market exchange rates.

F. Favorites' Base Currency

How can I specify a base currency for my Favorites?

The app's list of countries displays your Favorite countries first along with their currency's exchange rate. These rates are in relation to a base currency which is the one set to • 1.0000.

Change the base currency by tapping on the desired currency's exchange rate in the list of Favorites.

Note that the exchange rates displayed in the Favorites section of the countries list are always the most recent available market exchange rates. Setting an Exchange Fee or Custom Rate does not affect the exchange rates displayed in the countries list.

G. Custom Exchange Rate

Can I set my own Custom Exchange Rate?

Yes, Unlock All Features to access this feature along with other great features.

If you have already done so, tap Custom Rate on the Options screen to set your own exchange rate.

If you have identified an Alternate destination you can tap the second Custom Rate option to override its market exchange rate.

Note that you can only enter a Custom Rate after activating the Override Market Rate switch on the Custom Rate screen.

H. Foreign Exchange Fee

What about my financial institution's Foreign Exchange Fee?

If you have not already done so, Unlock All Features to access this feature along with other great features.

This feature allows you to enter the Exchange Fee % charged by your bank or credit card company. All conversions will then apply this fee by adjusting the market exchange rate.

For example, if the Exchange Fee charged by your credit card company is 2%, the exchange rate will automatically be adjusted so that the value of your Home currency is reduced by 2%.

Note that you can only enter an Exchange Fee after turning on the Actived switch on the Exchange Fee screen.

I. Three-Way Currency Conversion

Can I convert amounts between three currencies simultaneously?

Yes, Unlock All Features to access this feature along with other great features.

If you have already done so, select an Alternate destination from the Options screen. This will add that country's currency on the main screen, right above your Home currency.

You can also tap the Alternate currency's amount (second line from bottom) to enter an amount and have it converted into both your Destination currency (top line) and Home currency (bottom line).